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Post by GroveWanderer on Apr 15, 2012 8:21:25 GMT
No, you do not need to bring anything else. As others have mentioned, if you have your own wireless router and prefer it to the one the company provides, you can use it instead. But you don't have to.
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Post by Hadia on Apr 15, 2012 10:37:45 GMT
Does IT have enough of these routers now? When we arrived several months ago, we were told we should bring our own, because there was a shortage, which was leading to people being waitlisted to get their internet going, but that people with their own routers would move up faster on the installation list. Perhaps that's changed since our arrival (or maybe it was misinformation at the time -- anything's possible).
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Post by GroveWanderer on Apr 15, 2012 11:05:27 GMT
Ah well, things do change. There have been times in the past when there was a shortage of routers. Last time I heard, they had them available but that could easily have changed again in the meantime.
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Post by azraeil on Apr 15, 2012 11:33:16 GMT
It depends on the time of year I guess. The FTTH I believed was installed for ALL the houses in the Dhahran Hills (it's the black PVC cable that you see running on the side of the wall in your gae) but due to some issues (what the IT people told me that is) with the contract, it was shelved UNTIL in 2007 where the waiting list for the DSL became unfeasible. The DSL ports were full and the waiting list was close to 6 months for some people. They then approved the installation of the Fiber-Optic Modem (the one you see in the Gae) for 1000 houses to free up the DSL ports.
During the installation phase, you have to be home when they come to install the modem. One of my friend was too busy and couldn't be home after rescheduling it 3 times. He never got FTTH installed and has been grumpy about it ever since.
Once the 1000 (or in this case 999) houses were given the FTTH, the DSL ports were released and they have stopped FTTH installation ever since.
Some people I know will only bid on houses that has FTTH in them (check the Gae for the Grey Box -- that's the FTTH modem)
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Post by vpainter on Apr 15, 2012 21:07:18 GMT
Paul/Martha,
Computer cords and we brought a surge protector. Aramco provides the modem with wireless.
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Post by Colts18 on Apr 16, 2012 2:08:01 GMT
Does anyone know if the wireless routers are provided to those in non-aramco compounds? Also, how many open Ethernet ports does the router have? Also, I would appreciate if someone can list any peripherals I may consider bringing from the States that are a problem finding there. Thanks.
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Post by azraeil on Apr 16, 2012 6:55:27 GMT
I'm not sure if Aramco gives out those routers for non-aramco compound. The Thompson router usually have 4 open ethernet ports.
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Post by GroveWanderer on Apr 16, 2012 10:30:01 GMT
I'm pretty sure that the Aramco residential high-speed internet is only available in Aramco residences.
The deal with it is that they don't charge you for the router as the cost is defrayed by the the amount deducted directly from your salary, based on the cost being charged by Aramco for the Internet service. If Aramco is not providing the Internet service to you (which they cannot do, if you're not in an Aramco compound) then the whole arrangement would not be applicable.
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Post by Texas on Apr 18, 2012 11:32:53 GMT
It seems the IT dept. has enough routers because my internet was installed 1 day after I submitted the request. They installed "D-Link" router of which I had previous exp. with in the past and it works like a charm.
The internet is a bit slow since I don't have fiber optics in my house. Download speed is about 2M and upload speed is shy from 1M. But it does the job.
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mid
Member
Posts: 16
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Post by mid on Apr 18, 2012 16:11:42 GMT
It took them 10 days for us, and three weeks after arrival, the trick is that internet needs SAP account which in turn needs management approvals, these approvals take around a week to happen.
Speed is noticeably less than Europe broad band and possibly similar to USB memory stick speed.
Never mind it is good to have and will do for the phone calls.
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Post by azraeil on Apr 21, 2012 10:07:47 GMT
THE FTTH only has a 1Mbps upload similar to the ADSL speed, it's the download speed that is good at 21Mbps.
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Post by Texas on Apr 21, 2012 18:38:34 GMT
azraeil,
Thanks for the insight. Besides having the gray box in the gae, are the houses with FTTH also have cat5 cables installed all around the house? I guess my question is, besides the phone-jack wall plates, what else is there that indicates FTTH hookups?
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Post by azraeil on Apr 22, 2012 5:14:46 GMT
There is only ONE Cat5 connection that is connected to the entire house (part of the contract I guess) and teh location of the cat5 connection depended on the type of house in the Hills. If you're in the Adobe house, the Cat5 cable come direct from the gae through the kitchen cabinet (there will be the white cable/electrical housing) that terminates to a ethernet port in the living room. Some houses, the connection is via the dryer/washing machine area and the ethernet port is near the kitchen. Most houses I believe have the one ethernet port in the living area.
The only tell tale that the house has FTTH connected is the Grey box in the gae which I am told is not removed when the tenant leaves the house.
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Post by GroveWanderer on Apr 22, 2012 9:03:38 GMT
Actually, they installed the grey boxes for FTTH in houses in lots of areas throughout the camp - I have one in my gae, as do all my neighbours.
When it was installed, I asked and they said the fiber optic hook up would be done later, but not for a while as the project was temporarily on hold.
However later on, it was decided that various areas (including mine) would not get FTTH so the grey box remains as just a reminder of an unfinished project.
So if you see a house with a grey box in the gae, it does not necessarily mean the house has FTTH installed.
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Post by GroveWanderer on Apr 22, 2012 12:08:48 GMT
Just found confirmation that this is only available in specific company compounds. From the IT request system:
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