Even a sweet squeaky wheel is likely going nowhere with housing. It's literally like talking to a brick wall. Myself and a couple other new hires have tried (very kindly) to get some information from housing and have been met with hostility. Truthfully, I've encountered nicer customs agents at my home airport. The thing that gets me is that everything can (and usually does) change as soon as you get here. Problem is that you've come this far and have absolutely no option (literally because they have your passport) to turn back. If there was ever a spot where you could be stuck between a rock and a hard place it's definitely here.
Let's be frank. Housing department is as helpful as a brick wall. Once you've signed the contract they turn around and tell you that they really aren't obliged to do anything to change your situation for the next two years. I asked this before signing the contract and was assured it was just a formality. The next day after signing.."gotcha"... Think I'm joking. No I'm not!